Let us help you from the comfort of your Home, Office or Studio...

We pride ourselves on our technical support and understand that there can be many variables of settings in areas of colour management and printer output controls.

Whilst we endeavour to support all our customers' needs free of charge via phone, fax and e-mail, our investment in this software is a another way of achieving that support.

The interactive support programme allows a PermaJet expert to logon to your home/office computer and then guide you (by taking control of your computer mouse/keyboard) through the various settings for perfect colour management and printer ouput - we will be talking to you on the telephone at the same time explaining our actions.

This live support can be used by you for any aspect of training or advice you might need on colour management. This can involve covering how to install the ICC profile, how to set up the print settings correctly in your application, how to set the printer driver for correct usage of the profile. You can be using Photoshop, Photoshop Elements, Lightroom, Aperture, Paintshop Pro etc. on a PC or MAC.

Simply call us on 01789 739200 and request an interactive support session and click on the attached file when requested.

The charge for a support session upto 20 minutes long is £10.00 **

You can exit the service at any time by one click of your mouse, so you maintain security to your system at all times.

** One session consists of upto 20 minutes support, monitored from the time of mouse/keyboard control being handed over to control being handed back.