Customer Testimonials

Your feedback is important to us. We pride ourselves on having the best customer service in the industry. Call us or email us at any time and we will do our best to help you. Below is a small selection of comments from our happy customers.

I just wanted to thank all the staff at Permajet. Whenever I have any contact with any member of staff, whether its advice for the countless issues I have with my printer. Or to buy products. Im always met with a smile.From Louise in sales or technical help from Ian, everyone I meet are always so helpful and kind. An actual helpful human on the end of the phone, or locally, means an awful lot. Pity other company's cant see the importance of this...thought Id just acknowledge this so you can be proud of your staff!
—Lucinda Batchelor

Just to inform you that with your assistance I placed my order Friday last and received the goods Saturday morning.Now that is what I call service!
—Ray Kimberley

This is just a quick email to let you know that I have just heard that I have been successful in my application for a Fellowship of the Royal Photographic Society. All the images were printed on Permajet Portrait Classic paper, and I thought that I should let you know, and say that I was delighted with the results. Thank you PermaJet!
—Stan Farrow FRPS EFIAP DPAGB

Superb service again. Ordered Sunday, delivered Tuesday before 11am. (Also cheaper for Epson 3880 than anyone else in UK!). Thanks,
—Bob Margolis

"Great Service from PermaJet! I just wanted to share my experience with Permajet.
As you may know I have bought a Pixma Pro 9500Mk2 printer and as I have used Permajet paper before wanted to continue with that. Permajet offer on their website generic profiles for the Canon printer which you can download and a free profiling service on swatches printed on your own printer. It was this service that I wanted to take up. I had to set all colour handling off to ensure the prints were passed through Photoshop and the printer without any adjustment. I had a query and phoned Permajet, Vij Solanki was extremely helpful and from that conversation printed the two patches. These were sent of on Tuesday 14th September and I received an e-mail with the profile, a guide to installing them at lunchtime the following day. Now that's great service and worth sharing.
— Martyn

Hi again, I have had great if not perfect results on your test packs using the PRO 3880 ICC Profiles on your web site, the Matt canvas prints look better than a professional one I had done recently.
I have been straight out and bought a pack of MattPlus and Ultra pearl and have printed and dispatched the icc profiles test charts to yourselves for profiling, I will be amazed though if the results are any better. They are a superb product. Thank you for all your time and advice,
— Brent Allan

Thank you; absolutely brilliant service. Both for the speed of returning the profile to me and the results from it. Next on my shopping list is your gloss 271 and Papyrus 300, ( what a good idea you test pack is) and when I receive those I will again ask you to do 2 more profiles. Thank you again.
— David Stuffins

Dear Vij, Firstly may i say thank you for the speedy reply. Secondly, your instructions were very clear concise and worked a treat. I was so pleased this has worked as I am working on a very important image for a customer, and it was very important i got the colour right. Many, many thanks for taking the time and trouble. Kindest regards
— Colin Turner-Bone

I would just like to give you my personal thanks for the excellent service you gave me yesterday when I phoned re the R2880 Eco-Flo Kit. Also to the team who despatched the kit in time for it to arrive about 5 minutes ago. Now that's what I call service and it's very much appreciated.
— Sarah Anne Harvey, Photographer in Residence at the South Devon Railway

I have to say that I am more than impressed with your excellent service, the complete set up, of the whole company just sings. From the telephone conversations that I have had, to the young lad that served me this morning, and for the service on the profiles. A real pleasure doing business with you.
— CP Townend.

Many thanks for the profile you sent me last Monday. It is spot on. The colours are accurate and pure, with incredible shadow detail. I am delighted. Thank you so much.
— Charles Farmer

I just wanted to thank you for your promp attention in dealing with my order for paper. Fantastic service!
— David Putland

Thank you very much for the custom profiles. I had previously been using the standard profiles for your papers and I was happy with them - they are good. Tested the custom profiles this morning and what can I say, wow, this is something else. Very pleased, very happy. Thanks again & best regards.
— Wolf Kettler

Thanks so much for you help! I've used Firefox and loaded the icc profiles. Great paper by the way. I love the Omega 310 and the FB warmtoneThanks so much for you help.
— claudio raschella photographer